FAQ
FAQ | Frequently Asked Questions
Q: Are you available for travel?
A: Yes. Speak with me for further details. I build travel expenses into the price. If the distance is greater than 151 miles round trip, a transportation estimate will be discussed.
Q: Do you offer password-protected proof galleries?
A: Yes. I can upload proofs to a password-protected gallery before editing if requested.
Q: What areas are you able to service?
A: I am available for photography in:
- Los Angeles
- Orange County
- San Diego
- Inland Empire
- Central California
- Santa Barbara
If you or your desired location to shoot is outside of this area, please contact me for a custom quote.
Q: How will you make me feel comfortable in my pictures?
A: This is part of how I brand myself as a photographer. I don't know how many times I've had a client say to me, "Wow. This isn't so bad. You really make me feel at ease." I will speak with you many times before our shoot so you are comfortable with me, how I communicate, and my humor. Also, during the shoot, laughter is key. Have FUN! It relaxes you and shows you at your best. Many of my clients are not trained models. Models are conscious of how they pose. I want my clients to be natural. I give you an idea and you do what you feel comfortable doing. If something is funny in our shoot, I will laugh along and snap shots while you laugh for beautiful candids.
Q: I would like to order prints from my shoot, how do I go about doing this?
A: I do not do my own printing. I can, however, guide you through the process. Contact me with the sizes you are interested in, and I can help you order your custom package through WHCC or Shutterfly. Prices vary by size, shipping and delivery/pickup options.
Q: Do you shoot RAW or JPEG files?
A: I shoot RAW on Nikon which results in a .NEF file.
Q: How do I open a .NEF file on a Windows or Mac computer?
A: Mac computers should be able to open .NEF files in Preview. Windows computers who operate on Vista should not have a problem. If you are using XP, you may need to download a RAW image viewer. You may also download Nikon Capture.
Q: Do you use any actions or special programs?
A: I only use Photoshop and a couple of action sets.
Q: Do you have any assistants or second shooters?
A: Yes. I have assistants and multiple second shooters who work on shoots as needed.
Q: Is payment due in full?
A: Yes. Typically, at the end of the shoot I collect the client's payment.
Q: How can I pay for my shoot?
A: I accept cash, PayPal, personal check made out to Danielle Gray Photography. I also accept Visa, MasterCard, American Express and Discover credit cards.
Q: When will I receive my CD/DVD of photos?
A: It will arrive within 4-8 weeks after your shoot.
Q: Do you give discounts or special promotions?
A: Yes. Keep an eye out on Facebook for special discount promotions!
Is your question still not answered? Please fill out the contact form.